General
Air conditioning
Elevator
Family rooms
Facilities for disabled guests
Designated smoking area
Smoke-free property
Non-smoking rooms
Safety & security
Fire extinguishers
CCTV outside property
CCTV in common areas
Smoke alarms
Key card access
Safe
Key access
Safety features
First aid kits available
Hand sanitizer in guest accommodation and common areas
Staff follow all safety protocols as directed by local authorities
Process in place to check health of guests
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Services
Daily housekeeping
24-hour front desk
Concierge
Express check-in/out
Cleanliness & disinfection
Guest accommodation sealed after cleaning
Guest accommodation disinfected between stays
Linens, towels, and laundry washed in accordance with local authority guidelines
Use of cleaning chemicals that are effective against coronavirus
Physical distancing
Physical distancing rules followed
Cashless payment available
Screens or physical barriers between staff and guests in appropriate areas
Front Desk Services
Invoice provided